For faster checkout in the future, check "Save this address in address book. Please enter a physical shipping address instead, or the delivery time will be much longer than the estimated time.
Please note our shipping methods, delivery time and shipping fee for different countries: We kindly remind you to enter your shipping address correctly. If you'd like to have your order shipped to a company address, please don't forget to write the company name as the integral part of your shipping address. From time to time, shipping delay occurs for unpredictable reasons, like weather, customs safety inspection and so on. Please don' t worry, we will be responsible for logistics problems and won' t let our customers bear any loss.
If your order has exceeded ETA over one week or above and there is no shipping tracking information updated for a long time, please contact our customer service for solutions: We can remake freely for you.
Please enter a physical shipping address instead or change to Standard Shipping. We want to make sure that you get the best possible quality. Check the processing time above for your specific lens type. We promise, it will be worth the wait. Please understand that we want to provide you the perfect pair of glasses! Just tell us your order numbers before checking package status by sending email to service firmoo. If you already used promotion in your orders, we can combine the shipments, but no refund of shipping fee.
If the quantity of your several orders is more than 4 pairs and used no discounts, it will exceed the parcel weight and we won't refund shipping fee. Have any question,feel free to contact us. Exclusive CSR are always here to help you. May you have a nice shopping time! Home Help Center Shipping and Tracking.
You can search by keyword. What can I do if I am required to pay import taxes or customs duties? Customs duty is required in some countries occasionally. Once you are informed to pay duty Was this answer helpful? Due to uncontrollable factors taxes, traffic , we do not arrange express shipping to some countries e. Croatia, Brazil under normal cases. After your payment is verified, it can still take business days to process your order before shipment.
And it's NOT included in "Delivery time". Please contact us when the whole delivery time reaches 20 days your parcel might be lost , we will issue a full refund to your payment account for your lost parcel. Please contact us when the whole delivery time reaches 45 days, we will issue a full refund to your payment account for your lost parcel. Please make sure your shipping address is correct before you place an order.
Customer will bear all costs due to incorrect addresses. We do not ship to Africa areas except Egypt and South Africa. Cancellation Please inform us as soon as possible if you want to cancel your order. If the order is already shipped, please sign the parcel and refer to our return policy. We won't take any responsibility if customers refuse to sign the parcel.
Unsuccessful delivery Notes concerning packages being returned to us due to unsuccessful delivery caused by the following reasons:
Use the shopnew-5uel8qry.cf site to login to your FedEx account, get your tracking status, find a FedEx near you, learn more about how to become a better shipper, get online print . shopnew-5uel8qry.cf provides you with the direct links to DHL, UPS, FedEx, TNT and your local Post Office, so you can compare and choose the best shipping option.. Whether you are shipping to national or international destinations, you will be able to make the best choice for each of your shipments. Tracking: You will receive a tracking number via email when your item(s) ship allowing you to track your shipment across the world. You will also be able to tell if your item is on schedule, where it is right now, and when it’s out for delivery.